In this section you will find common reported problems and how to solve them

• SQLServerBooster not create the backups automatically

• Check that the service (SLSBService) is running

• The backup log reports that was not possible compress the backup file(s)

• IfSQLServerBooster  and MS SQL Server are installed in different machines
• Be sure that the option "Is a remote database server?" was selected and Shared Folder the User name, Password and Domain where specified.
• It is important that the Shared Folder has the UNC format like "\\SRV\Backups" and also read/write permissions
• Some times use a user machine does not work, more often when a Windows Server version is involved. It's better use an Active Directory user
• The authentication method has to be "SQL Server Authentication", otherwise the SQLServerBooster Windows Service (SQLSBService.exe) will generate an error saying that because permissions was impossible to create the backup
• If the option "Encrypt compressed file" was checked. Try using a "Standard" encryption strenght